Custom Software & Dependable IT—Clear-Cut, Uncomplicated, Problem Solved.
For over 40 years, Simple Software has built high-quality, fully customized computer programs and managed IT infrastructure from the ground up. No confusing computer jargon, no overseas outsourcing, and no bloated third-party add-ons—just rock-solid software and personal support where we know your name and you know ours.
Everything Your Business Needs Under One Roof
From developing custom applications from scratch to fortifying your network, virtual servers, and cyber security, our team handles your entire technology stack.
Custom Programs
Point of Sale (POS), ticketing software, invoicing, community service platforms, Android apps, and workflow automation built around your exact business processes.
IT Support
Fast, jargon-free technical support and systems administration. Speak directly with experienced US technicians who know your infrastructure inside and out.
Network Solutions
Tailored network setup, managed switches and routers, 24/7 traffic monitoring, cloud connectivity, and practical staff workshops with a family-owned touch.
Cyber Security
Rapid malware and virus removal, ransomware defense, firewall and VPN deployment, secure Wi-Fi architecture, and employee phishing awareness training.
Virtual Servers & Data Centers
Custom virtual server provisioning, elastic resource scaling, 24/7 data center monitoring, and automated off-site backup and disaster recovery solutions.
23+ Years Pro-Bono Impact
Proud technology partner to A Safe Haven for Newborns for over 23 years, plus local community charities in Tullahoma TN.
7 Reasons Simple Software Is Right for You and Your Business
When you partner with Simple Software, you aren't just hiring a vendor—you are joining a family dedicated to your long-term operational success.
Family-Operated Personal Service
We take the time to get to know you and your computer needs personally. We know your name, and you know the names of the developers working on your project.
40+ Years of Proven Quality
Four decades of continuous engineering experience across desktop, web, mobile, point-of-sale, and enterprise server environments.
Zero Overseas Outsourcing
Some companies outsource their programming and technical support overseas. None of our work is outsourced overseas, ensuring complete accountability.
Fast Service & Plain English
We meet deadlines and never hide behind confusing computer jargon. We communicate clearly in a way everyone on your team can understand.
100% Satisfaction Guarantee
Our software is intuitive to learn and backed by our 100% satisfaction guarantee. If you aren't satisfied with a solution, we work to make it right.
Customized to Any Scale
We customize any of our software and infrastructure solutions to fit your exact workflow—no matter how big or small the project is.
Feature-Rich, State-of-the-Art Programs Built for Longevity
Every application and server environment is engineered with modern security and clean, dependency-free architecture that won't break on random third-party updates.
Tailored Software, Networks, Cyber Security & Virtual Servers
Select any practice area below to inspect our capabilities, deliverables, and how our family-operated approach compares to typical corporate providers.
Custom Computer Programs Built Around Your Business
Core Deliverables & Solutions
Why Clients Choose Simple Software
How Simple Software Compares to Typical IT & Software Vendors
Why businesses stay with Simple Software for decades instead of cycling through impersonal agencies.
| Comparison Factor | Simple Software (www.simplesoftware.us) | Typical Big-Box / Off-Shore Agencies |
|---|---|---|
| Where Work Is Performed | 100% US-Based In-House Team (Zero overseas outsourcing) | Frequently subcontracted overseas across multiple timezones |
| Communication Style | Plain English — direct access to the engineers building your system | Heavy technical jargon filtered through account managers |
| Software Fit | 100% Custom-Tailored to your exact workflow and team habits | Rigid off-the-shelf templates loaded with 3rd-party bloat |
| Satisfaction Commitment | 100% Satisfaction Guarantee backed by 40+ years in business | Strict change-order fees and long-term lock-in contracts |
2026 Rates & Services
Clear, straightforward licensing, hourly engineering rates, and value-packed annual & retainer plans tailored for your business.
Standard Plan
Our foundational annual licensing and business-hours support package for Simple Software programs:
- All licensing fees of program included for the full year.
- Covers unlimited users per company per program (each company needs a license).
- Phone technical support during normal business hours.
Our Hourly Rates
New plans available for you to add to your Standard Plan
Choose the support tier, development retainer, AI transformation, or web hosting package that fits your operational goals.
Growing Plan
- Includes the standard plan +
- Priority technical support.
- 6 hours of free programming per year.
- Cloud Backup: Automated cloud backup for critical data to protect against loss and ransom ware.
- Provides us with the ability for you to let us remote access into your systems for troubleshooting and maintenance.
Desktop Apps Plan
- Includes in the standard plan +
- 24/7 technical support.
- Simple Software provides you with a dedicated block of 62.5 hours of programming at an effective rate of $80 per hour. This can be used for custom programming, maintenance, or new development. We will keep you updated on your hours used on a monthly basis.
- Priority programming and scheduling for all development requests.
AI to keep you ahead … your way!
- Simple Software will convert and customize your program to be a web or locally browser-based system with AI integration.
- Simple Software provides you with a dedicated block of 133 hours for your project. You can always renew your contract once your hours are fully utilized.
- Development of APIs for call-outs to the web.
- The ability to perform a plain English query of your data.
- Third-party integrations.
- Priority programming and scheduling for all development requests and support.
WEB Presence Plan
- Professional website hosting
- SSL Certificate Management.
- Automated Website Analytics & Reporting.
- Search engine optimization (SEO).
- Web programming at a discounted rate of $80 per hour.
- Provisioning and management of five business-class email accounts and 10 GB of web hosting space.
Questions about which 2026 plan fits your business best?
Call us toll-free at 1-800-413-6915 or email sales@simplesoftware.us to speak directly with our team.
A Note on AI
Maintaining full control and security of your business data while putting modern AI to work on your terms.
A Note on AI
We at Simple Software want to ensure you maintain full control and security of your data. When it comes to integrating AI, you have a clear choice between a cloud-based service Gemini, Grok, ChatGPT or a powerful local solution running a custom LLM. Keep in mind that a local LLM requires a significant upfront investment in a higher-end server: in the near future there should be more affordable AI servers on the market. We currently find our dedicated cloud server the most effective for creating your own LLM that works only with your data (documents, spreadsheets, AI agents, databases) We're committed to staying ahead of trends (not just fads) and will adapt to new opportunities as they emerge. We are here to guide you and discuss the best approach for your specific needs because like it or not AI can’t be put back into the bottle.
Dedicated Cloud Server Custom LLM
Currently the most cost-effective and secure balance: your own private LLM hosted on our dedicated cloud server that works only with your proprietary data.
- Queries your documents, spreadsheets, AI agents & databases
- Plain-English querying of your business records
- No upfront hardware capital expenditure
Local Custom LLM Solution
Run a custom Large Language Model entirely inside your own facility with zero external network dependency.
- Complete physical & local network isolation
- Requires significant upfront investment in a higher-end GPU server today
- Ready to transition as more affordable AI servers hit the market
Cloud-Based AI Services
Connect existing workflows to major commercial AI platforms such as Gemini, Grok, or ChatGPT with strict API guardrails.
- Fast deployment for general reasoning & external web call-outs
- Careful scoping so sensitive records stay protected
- Seamless hybrid integration with your Simple Software apps
Ready to integrate AI into your workflow?
We offer AI & Prompt Engineering ($120/hr), AI Programming ($160/hr), and our flagship “AI to keep you ahead … your way!” ($10,000 / 133-hour retainer) to convert and customize your program into a web or locally browser-based system with AI integration.
Custom Software & Infrastructure Scope Estimator
Configure your project requirements below to generate an instant rollout roadmap and specification brief you can download or attach directly to a consultation request.
1. Select Your Primary Objective
5 Weeks Estimated Rollout
Custom Software Application (1-15 Users / Single Office)
Included in Your Turnkey Delivery:
Featured Projects & 23+ Years of Pro-Bono Community Service
From mission-critical non-profit infrastructure to commercial ticketing, point-of-sale, and mobile applications, explore how Simple Software makes a lasting difference.
A Safe Haven for Newborns
Led by Simple Software founder Tommy Raffaele, our team has proudly provided 100% of the IT infrastructure, custom web applications, and technical support for over 23 years to founder Nick Silverio's A Safe Haven for Newborns—helping save over 456 precious newborns and assist more than 6,000 women and mothers in crisis.
A Safe Haven for Newborns Annual Gala
Dedicated digital infrastructure, event registration workflows, donor recognition coordination, silent auction bidding and resilient web systems supporting the milestone Annual Gala that powers Safe Haven's statewide and national mission.
Interactive Android Applications
Custom-engineered interactive applications and Android and Appple apps built from the ground up by Simple Software's in-house programmers—demonstrating our versatility across engaging consumer experiences and rock-solid business utilities.
Custom Point of Sale (POS), Ticketing & Invoicing Suites
Straightforward, lightning-fast transactional software engineered for businesses tired of clunky, overpriced subscription POS systems. Includes barcode/inventory tracking, instant receipt & invoice generation, and role-based employee access.
Plain-English Technology & Security Briefings
Practical guidance from our senior engineers on AI adoption, ransomware defense, virtual servers, and custom software—written for business owners without the confusing jargon.
Service Request & Free Consultation Form
Need custom programming, emergency malware removal, virtual server setup, or IT support? Submit your request below or call us toll-free at 1-800-413-6915.
Speak with a Senior Engineer Today
Skip automated bots. Reach our family-operated team directly by phone or email.
100% Satisfaction Guarantee
When you partner with Simple Software, you're not just getting a service provider—you're joining a family dedicated to your success. All work is performed in the USA by engineers you know by name.
Client Support Portal & Service Request Lookup
Look up a Service Request Reference ID or sign in to view your organization's active support history—engineered without vulnerable third-party CMS login plugins.
Client Sign-In
Enter your client credentials to preview your active support session.
Instant Ticket Status Lookup
Have a Service Request ID (e.g., SS-40821)? Check its status below:
Recent & Session Service Requests
| Ticket ID | Date | Organization | Service | Priority | Status |
|---|